Communications

2017 Government and Political Trends

By Huw Williams

Government and Political Trends: Advocacy - Consider Federal Collaboration with the Provinces; Increased Importance of Grassroots Advocacy; Championing Your Cause in Caucus

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2017 Economic Trends

By Jim Carroll
Economic Trends: New Forms of Knowledge Generation; The Issue of Speed; Knowledge Acceleration Read More..

Breaking Through the Clutter

By Susie Grynol, CAE

Association executives need to be distinctly in tune with each of their member segments in order to understand what communication methods make the most sense.

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The Six Core Imperatives of Business Model Innovation

By Jeff De Cagna

The deep and sustained integration of technology into their “next” business models is a foundational imperative.

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Association Leadership Requires Trust, Respect and Partnership

By Lori Prospero, CAE

CSO satisfaction, and therefore turnover, is linked to the effectiveness of the CEO/CSO partnership.

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Appreciating the Value of Conflict

By John Devitt, CAE

We Grow through Adversity and Become Better Leaders Read More..

IF YOU CAN'T LISTEN, YOU WILL BECOME IRRELEVANT

By Ed Hess

The ability to truly listen is the most important 21st century job skill. As Hess explains in Learn or Die, it's the core skill needed for the critical thinking, innovative thinking, collaboration, and real-time diagnosis and problem solving that only humans can do.

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Creating change through positive HR management

By Andrew McNair, CAIB, CAE

I often hear from other association managers or office managers in general, that human resources is their number one challenge, or least favorite responsibility.

 

My assignment identified two items needing change in order to move the association forward in a more productive way: involving staff more in the review process when considering making changes that affect either their workflow or workload, and, developing and implementing more formal annual performance reviews.

 

Human resource managers need to sit down with each staff member individually to talk about the good and the bad in an open, respectful environment.

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The Not-for-Profit Executive Team: What makes it work well?

By Eric Lathrop

The days of the executive director single-handedly leading an organization are a thing of the past. Today, the senior management team is becoming increasingly indispensable.

The most engaged teams are averse to secrecy and politics, recognizing that the two can devastate an organization.

Without warning, a once gifted team can become unexpectedly mediocre by approaching new problems in ways that no longer make sense.

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Forging a Path to Sustainability – a How-to Guide for Associations: Part 1

By Coro Strangberg
So what is sustainability and corporate social responsibility (CSR)? I define it as the integration of social and environmental factors into organizational governance, strategy, operations and daily decisions informed by consideration of stakeholder impacts, concerns and priorities. Read More..