Navigating Tough Performance Management Challenges and Termination Decisions
Many employers, regardless of size, fall short when ensuring that standards are effectively communicated and enforced in the workplace. Unfortunately, in some environments, challenges related to communicating expectations and managing performance become so serious that those who are supposed to be leading end up being led. These challenges can result from an untended workplace culture, changes in leadership, a failure to communicate workplace expectations, or simply employees who are prone to bad behaviour. When employers come to terms with the realities that the employment relationship cannot be rehabilitated, it may wish to end the employment relationship. However, often employers are not aware of the risks that mishandled termination decisions can create for organizations.
This webinar will explore:
· Fallout and risks that are created when employers fail to consistently communicate and enforce workplace expectations
· Legal parameters related to managing performance, including how to respond to off-duty conduct
· Concrete workplace strategies and best practices to reinforce performance expectations and deal with challenging employees, and
· How to implement termination decisions in a manner that minimizes legal risks, costs and the impact on workplace morale.
As the founder and principal of Williams HR Law and Williams HR Consulting, Laura Williams boasts more than two decades of experience providing strategic advice and legal representation to employers on a full range of labour and employment law matters. Her core areas of practice include pre-termination advice and strategy, labour relations, workplace safety and insurance, wrongful dismissal actions, workplace investigations, human rights, disability management, workplace violence and harassment compliance and management, privacy compliance, employment standards, workplace policies, employment contracts, restrictive covenants and workplace culture recovery.
Laura is passionate about providing her clients with proactive advice designed to minimize workplace law challenges, maximize employee engagement and boost their bottom line performance. She is widely recognized as a leader in helping employers leverage innovative strategies to reduce liability and costs derived from ineffective and non-compliant workplace practices. Laura has been featured in various industry magazines and human resources publications including PROFIT magazine, where she provides monthly expertise and insights for business on a wide range of employment law and employee engagement issues. Laura has also been featured in various publications including Canadian Lawyer, HR Professional Magazine, Canadian HR Reporter, Canadian Employment Law Today and Canadian Labour Law Today. In addition, Laura has appeared in various national broadcast and print media including CTV News, Global News, CBC Radio, the Globe and Mail, Canadian Business Magazine and Chatelaine. Laura is a labour relations instructor at the University of Toronto’s School of Continuing Studies in the Human Resources Management Program.
In addition to her work, Laura is a member of various professional organizations and community service associations. She is a member of the international Women’s Presidents’ Organization and serves as the legal advisor within her Toronto chapter. She is the past Vice-Chair of a United Way funded agency, and Governor of Holy Trinity School in Richmond Hill. In March 2013, Williams HR Law was honoured with the Richmond Hill Chamber of Commerce’s prestigious Business Achievement Award. As a result of this distinction, Williams HR Law was nominated and was awarded with the prestigious York Region Business of the Year Award in June 2014.