CAE® Program Testimonials

Read about CAE® Graduates Experiences in the Program



Vice President

Executive Director

Chief Executive Officer


"My CSAE experience provided a great perspective about the successes and challenges of other association professionals also working for 'the cause.' My passion for fishing and hunting is what brought me to the head office of the Ontario Federation of Anglers and Hunters. Through CSAE, it's great to share notes and experiences with those who are both personally and professionally driven to make a difference for the cause they represent as well. The CAE® designation is just another example of the 'above and beyond the call of duty' mindset of association professionals. It's easy to be dedicated when you believe in your work."

Robert J. Pye, CAE, Manager, Business Development & Corporate Messaging, Ontario Federation of Anglers & Hunters

"I found the CAE® course to be relevant, challenging and worthwhile.  It was really useful to be able to pick our own topics for reports as they related to our current organizations.  I conducted valuable research and analysis and made recommendations through the assignments that have been used and implemented in my organization.  The course content really fleshed out my understanding of strategy, board governance, risk analysis, research skills and report writing.  I recommend it to anyone that wishes to build a career in the not for profit world."

Kelly Banks, CAE, Program Manager, Ottawa Safety Council



"The CAE® program was one of the most rewarding and critical thinking professional education experiences I have ever been involved with while still working a full-time job. Over the last 2 years, this program challenged my thinking, enhanced my perspectives around leadership, and increased my knowledge around best practices while learning new processes for managing change within our Association. It gave me new and creative ways around problem solving that I use in my every day (both professionally and personally).  It amplifies these words spoken by Henry Ford “Don’t find fault, Find a remedy.” It built up my confidence in leading my team and allowed me to explore and have a better understanding of good governance and Association Management

This CAE® program not only provided me with definite results but also provided areas I could grow and improve.  One of the quotes I love while reading an article by Jeannice Watts Hall “be teachable. You’re not always right” I love this because you never stop learning and growing, especially in a leadership position of an association. This program is worth the investment and I was incredibly blessed to have my work pay for this program. I am so appreciative and couldn’t wait to transfer all this new knowledge to my team.  I would highly recommend this program to anyone interested in learning. 

I also want to reward the passion and commitment of the CSAE staff that manage this CAE® program. I had the pleasure of working with Eve Mechici, Manager, CAE® Program and she was extremely helpful, quite knowledgeable and her support was truly appreciated. Thank you!"

Stephanie Pimentel, CAE, CRM Director, Operations Ontario Library Association (OLA)


Vice President

"The CAE® program challenged me to expand my knowledge base, question my thinking and enhance my understanding of the association community. For the associations I work with, the assignments that were completed as part of the CAE® program provided valuable information and ideas that they were able to put into action. Professionally, achieving the CAE® designation has enhanced my reputation and credibility -- in addition, my employer recognizes the value of the designation and has increased my compensation as a result. Earning the CAE® designation is an important milestone in my association career."

Nicola Wright, CAE, Vice President, Client Services, Fletcher Wright Associates Inc.

Executive Director

"Regardless of your background or education, everyone can benefit from the CAE®  program. If you have been leading an association for ten years, or have just started navigating the waters of an association, the CAE® program has something for you! The colleagues you 'meet' bring a very mixed bag of experience and education, and everyone is willing to share. I have worked in the not-for-profit sector for over ten years, five in a professional association, and the CAE® program provided me with immediate, tangible information and strategies throughout the course. This program is unique, in that is helps you understand good governance, Best Practices, is research-based and expands your network. Problem solving and collaboration are built in to the program; making for a unique, rewarding experience. I have learned how to create reports for my association that are well-researched, effectively resourced and written in a way that gets results. This program is definitely worth the investment!"

Christine Nielsen, CAE, BHA, MLT, Canadian Society for Medical Laboratory Science

"I strongly believe that earning the CAE® designation is extremely important for all association executives and their associations, regardless of type, size of membership or annual revenue amounts. Participation in any such process is often demanding, time consuming and carries a significant cost, however the impact on the association, its governance, management, leadership, and service deliver to members will be significant and extremely valuable.

In today’s fast changing world of association governance and management, the most important and ongoing challenge for association leaders is to ensure relevancy for members and managing their expectations. I believe that earning the CAE® designation will enhance a person’s overall personal and professional growth, and help them to become high performance executives. By extension, this will also help their associations to become high performance and able to meet members expectations now and for the future."

Leon A. Mills, CAE, M.Ed., COHC, Canadian Hard of Hearing Association-NL

"The CAE® program is a very smart investment and one that I highly recommend that association leaders make in themselves. Why? It reinforced what I already knew, it helped me articulate what I instinctively knew but couldn't put into words, and it expanded and deepened my thinking. It built my confidence, extended my networks, and increased my knowledge about association management. I was fortunate enough that my employer paid for the course and even before I completed the entire course, I was able to provide a return on their investment by contributing new ideas, concepts and approaches to issues. Being an association leader is a proud and honorable profession; being an association leader with a CAE® enhances your professional status."

Rozalyn Werner-Arcé, CAE, Community Living Ontario

Chief Executive Officer

"I was delighted to have the opportunity to be one of the first Australians to undertake the CAE® program. While I already had an MBA and many years of experience in both the commercial and non-profit sectors, I chose to undertake the complete CAE® program by coursework in order to gauge my own compliance with the competencies addressed by the program. I found it to be an excellent format, providing stimulation and self assessment on a weekly basis throughout. The program is very professional in its development and in the way it is supervised, with every sense that those who oversee the program are themselves steeped in the competencies being promoted. Being a long way from Canada was no disadvantage at all."

Richard Gerner, CAE, Professional Association Management Services

"Before the CAE® program I had high levels of training, a great range of experience, had managed many successful roles and projects, and had strong networks. Id also had my share of missteps. Missteps in hiring and managing staff, facilitating politics with boards or outside organizations, or trusting processes that I did not fully understand.

My CAE® training was invaluable, personally and professionally, particularly in my current role. I was able to not just learn more about effective association leadership, but about myself, my needs, and ways to evolve professionally as an association executive and beyond. As a bonus, we’ve embraced change as a provincial professional association and are well on our way to be a high-performance organization.

I have a history as an academic and have been steeped in adult pedagogy. I’m familiar with what makes a good course, how adults learn, and the importance of continuing professional development. This CAE® program is well structured with optimal flexibility and a good range of resources.

Most importantly, the CAE® program fueled my thirst for knowledge while helping to build a growing thriving professional association of which I am not just the leader but a proud member."

Dr. Judi L Malone, CAE, Psychologist's Association of Alberta

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