This award recognizes the CSAE Chapter that has demonstrated effective operational practices in keeping with the Chapter Operational Standards.

There are twelve operational areas, corresponding to the sections in the Chapter Operational Standards (approved by the CSAE Board in January 2009). Where applicable, describe actions or outcomes to support your assessment.

Submission Requirements

A completed Chapter-of-the-Year Award application form in which you will need to assess the operational performance of the Chapter in the following areas:

• Operations of a Chapter
• Chapter Leadership
• Financial and Legal Management
• Communications and Promotional Activities
• Chapter Content on National Website
• Membership Retention
• Volunteer Development
• Professional Development for Members/Networking
• Awards Promotion
• Business Continuity
• Risk Management
• Provincial/Municipal Government Affairs

2011 Winner

Québec Chapter
This Chapter enjoyed a tremendous resurgence during the past year while meeting all of its objectives. It not only transformed a sizable financial deficit into a healthy surplus, but it also greatly enhanced member participation and satisfaction. The Chapter is a strong supporter of its volunteers and conducts a thorough orientation for them each year.		Denise Turenne and Michel Tremblay